Frequently Asked Questions

Everything you need to know about your INKON US beauty experience.

How long will it take to receive my order?

Standard shipping within the US typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

Are INKON US products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All INKON US products are 100% cruelty-free and formulated without any animal-derived ingredients.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placement by contacting our customer service team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your beauty products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, since everyone's skin is unique, we recommend performing a patch test before full application.